At S2MH , we are committed to providing high-quality services to our clients. If you are not completely satisfied with our services, we are here to help. Please review our Return and Cancellation Policy below.

  1. Service Cancellation

Cancellation by the Client

  • Clients may cancel their scheduled services with S2MH by providing at least 4 hours notice before the scheduled service time.
  • Cancellations made with less than 4 hours notice may be subject to a cancellation membership or clients will not be offered an alternative appointment time or delayed the services.

Cancellation by S2MH 

  •  S2MH  reserves the right to cancel or reschedule services due to unforeseen circumstances. In such cases, clients will be offered an alternative appointment time or a full refund if any advance payment made for services.
  •  S2MH  reserves the rights to cancel the membership of clients if clients offer any sweetener to technical team or deal with technical team directly not through S2MH.
  1. Refund Policy

Eligibility for Refunds

  • If a client is not satisfied with the service provided, they must notify S2MS within 24 hours of the service date to be eligible for a partially or full refund.
  • Refunds will be considered on a case-by-case basis, taking into account the nature of the service and the reason for the dissatisfaction.
  • Membership amount refund may be notified with S2MH. Refunds will be considered case-by-case basis, taking into account the nature of the dissatisfaction. Membership Amount will only be refunded after deducting the charges of getting benefit of membership and taxes if paid by company.

Non-Refundable Services

  • Services that have been fully rendered and accepted by the client are non-refundable.
  • Any materials or products purchased as part of the service are non-refundable once used or installed.
  1. Refund Process

Requesting a Refund

  • To request a refund, clients must contact us at www.s2mh.shop with their service details and the reason for the refund request.
  • Upon receiving the refund request, we will review it and notify the client of the approval or rejection of the refund within 7 business days.

Approved Refunds

  • If a refund is approved, it will be processed and a credit will automatically be applied to the client’s original method of payment within 3 business days after deducting taxes paid  by company. 
  1. Rescheduling Services
  • Clients may request to reschedule their services by contacting us at www.s2mh.shop at least  24 hours before the scheduled service time.
  • Rescheduling requests made with less than 24 hours may be subject to a rescheduling fee.
  1. Contact Us

If you have any questions about these Terms, please contact us at:

  • Address: No 56, Pension Velu Street, Dadagapatti, Salem – 636006 (K S Theater Back Side)